CRISIS COMMUNICATIONS

When you are in crisis or encounter something that will damage your brand, you need help immediately. Our team knows how to handle crises fast and with proven techniques that get results. We recognize the impacts that a crisis brings upon a business or a person and work to find ways to mitigate current issues and any other matters that could possibly occur in the future. We know how to move quickly and effectively. Our team has credibility in PR, a trusted relationship with statewide media, deep experience, and an understanding of how to get the results you need. This work is personal to us and we jump in right away to problem solve and strategize. You can trust us to get the results you need. 

INTERNAL COMMUNICATIONS

Effective communication starts internally and works its way to the outside. We develop organizational communication plans that match your workplace culture and internal processes. Ensuring your employees know what to say and when to say it helps create a centralized source for information and prevents misinformation from spreading.

COMMUNITY OUTREACH

Public perception is key to any successful campaign. Our community outreach efforts start with researching the audience to clearly understand their concerns and how best to reach and influence them. We analyze the data to develop insights that will lead to a plan for introduction and acceptance. We use the latest research and outreach tools to gain insights quickly and effectively.

AUDIENCE & MARKET RESEARCH

All of the work we do starts with listening and questioning. We use a variety of research tools to understand your audience and gain insights into your brand. From quantitative to qualitative research, we identify actionable insights to effectively reach your target audiences with the right message at the right time.

REPUTATION MANAGEMENT

Your brand’s reputation is more than just what people say about it it’s the sum of all their experiences and opinions, both positive and negative. We actively work to manage relationships with audiences to build long-term and positive connections. We also have a proven process to help with reputation remediation if negative perceptions arise.

MEDIA RELATIONS

We understand media and what it means to be a journalist in today’s world. We’ve developed trusted relationships with many media organizations, which leads to delivering newsworthy stories and attracting media attention. We have a deep understanding and thorough process for working with local, regional and national media organizations.

PUBLIC AFFAIRS

The success of government agencies’ engagement with initiatives relies on community support. We work alongside your organization to develop strategic communications for policy changes, public/private partnerships and major projects. We’re experienced with public information efforts to build awareness and support for public endeavors.

MEDIA TRAINING

Our team has first hand experience with the inner workings of a newsroom. We use our expertise to help your organization train staff and employees on effective communication and brand representation. These trainings are informative, actionable and offer tools that help you manage your communication efforts moving forward.